The Influence of Work Engagement and Organizational Commitment on Organizational Citizenship Behavior in Kendal City Hospitality Employees

Prayuda Rifki; Fitri Firmansyah

doi:10.47134/pjp.v2i2.3672

Authors

Prayuda Nur Rifki Program Studi Psikologi, Fakultas Psikologi, Universitas Selamat Sri, Kendal, Indonesia
Fitri Awan Arif Firmansyah Program Studi Psikologi, Fakultas Psikologi, Universitas Selamat Sri, Kendal, Indonesia

DOI:

https://doi.org/10.47134/pjp.v2i2.3672

Keywords:

Work Engagement, Organization Commitment, Organizational Citizenship Behavior

Abstract

This study aims to determine and analyze the effect of work engagement and Organization commitment, on organizational citizenship behavior in Hotel X Purwokerto employees. The sample in this study were 130 hotel employees in Kendal City. Data collection techniques in this study used questionnaire methods, documentation studies, interviews and participatory observation. Data processing in this study using the SPSS version 26 for Windows program. The results of this study prove that the effect of work engagement on organizational citizenship behavior is 0.013 <0.05 and the t value is 2.508> 1.978. There is no effect of organizational commitment and organizational citizenship behavior of 0.127 < 0.05 and the value of t count 0.231 > 0.05 and the value of t count 1.202 < 1.978, then there is a simultaneous influence of work engagement and organizational commitment on organizational citizenship behavior is 0.008 < 0.05 and the value of f count 4.989 > f table 3.07.

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