Student Opinion about Beauty Clinics in Jember Regency

Imas Kusnul  Alviah; Juariyah Juariyah

doi:10.47134/scpr.v1i1.2363

Authors

Imas Kusnul Alviah Universitas Muhammadiyah Jember
Juariyah Juariyah Manajemen Informasi Kesehatan, Universitas Muhammadiyah Jember

DOI:

https://doi.org/10.47134/scpr.v1i1.2363

Keywords:

Communication, Opinian, Beauty Clinic

Abstract

It is known that students are passionate about some of the best clinics in Jember Regency, including Larissa Aesthetic Center, KSC Beauty Clinicque, and Naavagreen. It is the purpose of this study to find out where students get information about beauty clinics, what students think about beauty clinics in Jember Regency, and what problems students face when going to beauty clinics. This study used S-O-R (Stimulus-Organism-Response) theory and conducted case studies at three beauty clinics: Navagreen, Kartika Skin Care Beauty Clinique, and Larissa Aesthetic Center. Purposive sampling method was used to select informants in this study. Studies show that students get information about beauty clinics through Instagram social media and recommendations from their friends and family. Students consider beauty clinics as facials. College students believe that beauty clinics are places for facials, and nowadays, facials are important for college students. There are several issues college students face, including unfriendly customer service and the lack of information doctors provide about their symptoms after treatment. Thus, it can be concluded that students get more information about beauty clinics in Jember Regency through Instagram social media. Most students' opinions about beauty clinics are that they have a positive impact for those who want to take care of their health.

References

Chakraborty, P. (2021). Opinion of students on online education during the COVID-19 pandemic. Human Behavior and Emerging Technologies, 3(3), 357–365. https://doi.org/10.1002/hbe2.240

Conyers, D. (1991). Perencanaan Sosial di Dunia Ketiga. Yogyakarta Gajah Mada Univ. Press.

Domaradzki, J. (2019). Medical students’ knowledge and opinions about rare diseases: A case study from Poland. Intractable and Rare Diseases Research, 8(4), 252–259. https://doi.org/10.5582/irdr.2019.01099

Gómez-Urquiza, J. L. (2019). The impact on nursing students’ opinions and motivation of using a “Nursing Escape Room” as a teaching game: A descriptive study. Nurse Education Today, 72, 73–76. https://doi.org/10.1016/j.nedt.2018.10.018

Handayani, I. G. A. K. R. (2020). Forensic and toxicological tests for protecting the patients of esthetic beauty clinic as the constitutional right in Indonesia. Indian Journal of Forensic Medicine and Toxicology, 14(2), 2543–2547.

Hoffmann, 2009. (2009). Metode Penelitian. Acta Univ. Agric. Silvic. Mendelianae Brun., 1689–1699.

Hurlock, E. B. (1999). Psikologi Perkembangan: Suatu Pendekatan Sepanjang Rentang Kehidupan. Erlangga.

Iqbal, M. (2007). Analisis Peran Pemangku Kepentingan dan Implementasinya Dalam Pembangunan Pertanian. J. Litbang Pertan.

Ishak, A. (2020). Beauty Clinic Selection Based on Service Quality Using AHP (Analytical Hierarchy Process) Method in Industrial Engineering Department. IOP Conference Series: Materials Science and Engineering, 1003(1). https://doi.org/10.1088/1757-899X/1003/1/012161

Juariyah, J., & Suraida, I. (2017). Tanggapan Mahasiswa Ilmu Komunikasi Fisipol Universitas Muhammadiyah Jember Terhadap Program Potret Wanita di Radio Prosalina FM. Mediakom, 1(1). https://doi.org/10.32528/mdk.v1i1.679

Menurut Cutlip and Center. (n.d.).

Menurut Miles dan Hubarman. (n.d.).

Moleong, L. J. (2006). Metode Penelitian Kualitatif Edisi Revisi. PT Remaja Rosda Karya.

Montagni, I. (2018). Exploring digital health use and opinions of university students: Field survey study. JMIR MHealth and UHealth, 6(3). https://doi.org/10.2196/mhealth.9131

Ningsih, E. A., & Laksani, D. D. (2020). Analisis Daya Saing Sektor Pertanian Indonesia (Agriculture In Indonesia: A SWOT Analysis). Pros. PERHEPI 2014.

Oey, E. (2023). Comparing two ways of integrating fuzzy Kano and importance performance analysis - with a case study in a beauty clinic. International Journal of Productivity and Quality Management, 38(3), 285–311. https://doi.org/10.1504/IJPQM.2023.129604

Prahmadhani, D. T. (2019). Persepsi Wanita Dewasa Dini Pengguna Produk (Vol. 1).

Sari, S. D. (2019). The factors making the law protection for the patients of esthetic beauty clinic in indonesia not fulfilling citizen’s constitutional right. Medico-Legal Update, 19(1), 252–256. https://doi.org/10.5958/0974-1283.2019.00051.3

Sarwindah. (2020). An Development of Web-based Customer Relationship Management (CRM) system for Beauty Clinic. 2020 8th International Conference on Cyber and IT Service Management, CITSM 2020. https://doi.org/10.1109/CITSM50537.2020.9268918

Sebastiani, F. (2021). Perilaku Konsumtif Mahasiswa Pada Klinik Kecantikan MS Glow (Studi Perilaku Konsumtif Mahasiswa Pada Klinik Kecantikan Ms Glow Di Kota Malang).

Sindhu, I. (2019). Aspect-Based Opinion Mining on Student’s Feedback for Faculty Teaching Performance Evaluation. IEEE Access, 7, 108729–108741. https://doi.org/10.1109/ACCESS.2019.2928872

Sivakumar, M. (2018). Aspect based sentiment analysis of students opinion using machine learning techniques. Proceedings of the International Conference on Inventive Computing and Informatics, ICICI 2017, 726–731. https://doi.org/10.1109/ICICI.2017.8365231

Suganda, M. (2018). Opini Mahasiswa Tentang Reuni 212 Tahun 2018.

Sugiyono. (2014). Metode Penelitian Kuantitatif Kualitatif dan R&D Cet Ke-20. Alfabeta.

Thongkruer, P. (2020). The mediating role of trust in the leading premium cosmetic clinics in bangkok: The relationship of the media, trust, and beauty enhancement repurchasing. Kasetsart Journal of Social Sciences, 41(3), 659. https://doi.org/10.34044/j.kjss.2020.41.3.32

Tugun, V. (2020). The Opinions of Technology Supported Education of University Students. International Journal of Emerging Technologies in Learning, 15(23), 4–14. https://doi.org/10.3991/ijet.v15i23.18779

Warbung, C. J. E. (2023). The Impact Of Social Media Marketing On Beauty Clinic Brand Equity: The Case Of Zap Manado. International Journal of Professional Business Review, 8(4). https://doi.org/10.26668/businessreview/2023.v8i4.1389

Yang, H. (2020). Opinions from the epicenter: an online survey of university students in Wuhan amidst the COVID-19 outbreak11. Journal of Chinese Governance, 5(2), 234–248. https://doi.org/10.1080/23812346.2020.1745411

Yunus, N. Y. (2021). Pengaruh Gaya Hidup Terhadap Keputusan Pembelian Kosmetik Maybelline Pada Mahasiswa Fakultas Ekonomi dan Bisnis Islam Instutut Agama Islam Negeri Manado.

Zain, Z. M. (2020). Ranking beauty clinics in riyadh using lexicon-based sentiment analysis and multiattribute-utility theory. International Journal of Advanced Computer Science and Applications, 11(10), 66–75. https://doi.org/10.14569/IJACSA.2020.0111009