Analysis of The Key Psychological Factors Influencing The Managerial Effectiveness of Department Heads in Higher Education Institutions
DOI:
https://doi.org/10.47134/pjp.v2i4.4181Keywords:
Department Head, Managerial Effectiveness, Psychological Factors, Emotional Intelligence, Social Perception, Reflection, Communicative Competence, Social Trust, Decision Making, Power DistanceAbstract
This article presents an in-depth analysis of the key psychological factors influencing the managerial effectiveness of department heads in higher education institutions. Within the scope of the study, the leader's emotional intelligence, social perception, level of social trust, communicative competence, and reflective abilities in decision-making are examined as critical determinants of managerial success. Drawing upon the theoretical frameworks of contemporary psychologists such as Goleman, Bandura, Luthans, Bass, and Boyatzis, the article scientifically explores the interrelationship between psychological factors and management effectiveness. It also highlights how these factors affect internal institutional dynamics such as the social environment, subordination, power distance, stress tolerance, and awareness of social roles. Based on empirical research, the study underscores the importance of the effective utilization of psychological resources in achieving successful leadership among department heads. The article holds both scientific and practical significance for improving the quality of leadership in higher education
References
Bandura A. Social Foundations of Thought and Action: A Social Cognitive Theory. – Englewood Cliffs, NJ: Prentice-Hall, 1986. – 617 p.
Biddle B.J. Role Theory: Expectations, Identities, and Behaviors. – New York: Academic Press, 1986. – 430 p.
Boudrias, V. (2020). Investigating the role of psychological need satisfaction as a moderator in the relationship between job demands and turnover intention among nurses. Employee Relations, 42(1), 213-231, ISSN 0142-5455, https://doi.org/10.1108/ER-10-2018-0277
Chênevert, D. (2022). Investigating a Participatory Intervention in Multidisciplinary Cancer Care Teams Using an Integrative Organizational Model: A Study Protocol. Frontiers in Psychology, 13, ISSN 1664-1078, https://doi.org/10.3389/fpsyg.2022.798863
Dixit, K. (2023). Antecedents of smart farming adoption to mitigate the digital divide – extended innovation diffusion model. Technology in Society, 75, ISSN 0160-791X, https://doi.org/10.1016/j.techsoc.2023.102348
Gervind, E. (2024). The influence of organizational models on the implementation of internet-based cognitive behavior therapy in primary care: A mixed methods study using the RE-AIM framework. Internet Interventions, 35, ISSN 2214-7829, https://doi.org/10.1016/j.invent.2023.100698
Goleman D. Emotional Intelligence: Why It Can Matter More Than IQ. – New York: Bantam Books, 1995. – 352 p.
Han, M. (2024). Psychological Attribution and Policy Intervention Pathway Analysis of Low Carbon Consumption Behavior of Consumers. Revista de Cercetare si Interventie Sociala, 84, 241-256, ISSN 1583-3410, https://doi.org/10.33788/rcis.84.16
Hordiienko, L. (2023). JUSTIFICATION OF THE COMPREHENSIVE PROGRAM OF PREVENTION OF HYPERTENSION DISEASE IN MEDICAL WORKERS. Georgian Medical News, 337(4), 104-109, ISSN 1512-0112
Katz D., Kahn R.L. The Social Psychology of Organizations. – New York: Wiley, 1978. – 728 p.
Kaushal, N. (2021). Development of the instrument for psychological contract effectiveness for service quality in academic institutions. International Journal of Management Practice, 14(1), 69-87, ISSN 1477-9064, https://doi.org/10.1504/IJMP.2021.111779
Kharchenko, K.V. (2022). SATISFACTION of HIGH SCHOOL STUDENTS with SCHOOL: TERMS, FACTORS, CONSEQUENCES. Monitoring Obshchestvennogo Mneniya: Ekonomicheskie i Sotsial'nye Peremeny(1), 158-175, ISSN 2219-5467, https://doi.org/10.14515/monitoring.2022.1.1870
Kim, M. (2022). Drivers and interrelationships of three types of pro-environmental behaviors in the workplace. International Journal of Contemporary Hospitality Management, 34(5), 1854-1881, ISSN 0959-6119, https://doi.org/10.1108/IJCHM-09-2021-1094
Kowalska, J. (2024). INTERDISCIPLINARY MANAGERIAL INTERVENTIONS FOR HEALTHCARE WORKERS’ MENTAL HEALTH – A REVIEW WITH COVID-19 EMPHASIS. Medycyna Pracy, 75(1), 57-67, ISSN 0465-5893, https://doi.org/10.13075/mp.5893.01448
Lee, J. (2024). Work from home: Facilitators for an effective ergonomic work system. Applied Ergonomics, 118, ISSN 0003-6870, https://doi.org/10.1016/j.apergo.2024.104276
Lefterov, V. (2023). The influence of psychological characteristics on managers efficiency within medical institutions during the COVID-19 pandemic. Journal of Medicine and Life, 2023(1), 135-143, ISSN 1844-122X, https://doi.org/10.25122/jml-2022-0295
Lewin K., Lippitt R., White R.K. Patterns of Aggressive Behavior in Experimentally Created Social Climates. – Journal of Social Psychology, 1939, Vol. 10(2), p. 271–299.
Morgan G. Images of Organization. – Thousand Oaks, CA: Sage Publications, 2006. – 512 p.
Mukhamedova, D. (2022). The Relationship Between the Effectiveness of the Managerial Activity of an Education Manager With the Peculiarities of the Manifestation of His Communicative Potential in Uzbek System. Journal of Higher Education Theory and Practice, 22(4), 125-137, ISSN 2158-3595, https://doi.org/10.33423/JHETP.V22I4.5162
Odnovolykova, O.V. (2024). Development of Leadership Qualities of the Managerial Staff as a Factor Influencing the Resilience of the University Library in the Crisis. University Library at a New Stage of Social Communications Development. Conference Proceedings, 2024(9), 47-57, ISSN 2707-0476, https://doi.org/10.15802/unilib/2024_316629
Pieters, W.R. (2022). Factors affecting lecturers’ decision to stay or leave academia, Namibia. SA Journal of Human Resource Management, 20, ISSN 1683-7584, https://doi.org/10.4102/sajhrm.v20i0.1691
Stoliarova, V. (2023). IDENTIFICATION OF CHARACTERISTICS OF EMPLOYEE’S INDIVIDUAL HUMAN CAPITAL WITH DATA ON SELF-REPORTS OF PROFESSIONAL SKILLS AND PERSONAL CHARACTERISTICS. Informatics and Automation, 22(1), 190-214, ISSN 2713-3192, https://doi.org/10.15622/ia.22.1.8
Varese, F. (2024). The Resilience Hub approach for addressing mental health of health and social care workers during the COVID-19 pandemic: a mixed-methods evaluation. Health and Social Care Delivery Research, 12(29), ISSN 2755-0060, https://doi.org/10.3310/HGQR5133
Zhou, H. (2021). Influential factors of university teachers’ lifelong learning in professional development. Australian Journal of Adult Learning, 61(2), 267-297, ISSN 1443-1394
Zvyagintsev, R.S. (2021). Personality Traits of Students in Resilient and Struggling Schools: Different Children or Different Schools. Voprosy Obrazovaniya / Educational Studies Moscow, 2021(3), 33-61, ISSN 1814-9545, https://doi.org/10.17323/1814-9545-2021-3-33-61
Петровский А.В. Психология управления: теоретические и прикладные аспекты. – Москва: Академический проект, 2019. – 288 с.