VICTORIA, Debora Else; RISTIANI , Ristiani. Analisis Kepuasan Penumpang Terhadap Kualitas Pelayanan Unit Informasi Di Bandar Udara Internasional Juanda Surabaya. Indonesian Journal of Aviation Science and Engineering, [S. l.], v. 1, n. 3, p. 18, 2024. DOI: 10.47134/pjase.v1i3.3028. Disponível em: https://journal.pubmedia.id/index.php/pjase/article/view/3028. Acesso em: 26 apr. 2025.