PAMUNGKAS, Tegar Purbo; WIDAGDO, Djoko. Analisis Kualitas Pelayanan Petugas Customer Service PT. Angkasa Pura I dalam melayani Penumpang di Bandar Udara International Yogyakarta . Indonesian Journal of Aviation Science and Engineering, [S. l.], v. 1, n. 2, p. 9, 2024. DOI: 10.47134/pjase.v1i2.2405. Disponível em: https://journal.pubmedia.id/index.php/pjase/article/view/2405. Acesso em: 26 apr. 2025.