Efektifitas Kinerja Pemerintah Desa Sukorambi dalam Pelayanan Pembuatan Kartu Keluarga di Kabupaten Jember

Tania Dwi Oktavianti; Itok Wicaksono

doi:10.47134/par.v1i1.1934

Authors

Tania Dwi Oktavianti Universitas Muhammadiyah Jember
Itok Wicaksono Universitas Muhammadiyah Jember

DOI:

https://doi.org/10.47134/par.v1i1.1934

Keywords:

Performance Effectiveness, Public Services, Family Cards

Abstract

This research aims to analyze the effectiveness of the Sukorambi Village Government's performance in providing Family Card services in Jember Regency. This research uses a qualitative approach with a case study method. The object of the research is the service process for making Family Cards at the Sukorambi Village Government. Data was collected through observation, interviews with service personnel, and documentation studies. Data analysis was carried out using data reduction, data display and data verification techniques. The results of the research show that the Sukorambi Village Government has made various efforts to increase the effectiveness of the Family Card making service. Some of the steps taken include improving service quality, training for service personnel, and implementing information technology. However, there are several obstacles faced by the Village Government in improving the effectiveness of the performance of Family Card making services, such as limited human resources and limited technology. This research concludes that although there have been efforts made by the Sukorambi Village Government, further steps are still needed to improve the effectiveness of the performance of Family Card making services in order to provide more efficient and quality services to the community.

References

Alcaraz, P. (2018). The Effectiveness of Resisted Sled Training (RST) for Sprint Performance: A Systematic Review and Meta-analysis. Sports Medicine, 48(9), 2143–2165. https://doi.org/10.1007/s40279-018-0947-8 DOI: https://doi.org/10.1007/s40279-018-0947-8

Centobelli, P. (2018). Aligning enterprise knowledge and knowledge management systems to improve efficiency and effectiveness performance: A three-dimensional Fuzzy-based decision support system. Expert Systems with Applications, 91, 107–126. https://doi.org/10.1016/j.eswa.2017.08.032 DOI: https://doi.org/10.1016/j.eswa.2017.08.032

Cotelli, M. (2020). Effectiveness of language training and non-invasive brain stimulation on oral and written naming performance in Primary Progressive Aphasia: A meta-analysis and systematic review. Neuroscience and Biobehavioral Reviews, 108, 498–525. https://doi.org/10.1016/j.neubiorev.2019.12.003 DOI: https://doi.org/10.1016/j.neubiorev.2019.12.003

Daryanto, B. (2017). Manajemen Penilaian Kinerja Karyawan. Gava Media.

Dierdorff, E. C. (2018). Crafting in context: Exploring when job crafting is dysfunctional for performance effectiveness. Journal of Applied Psychology, 103(5), 463–477. https://doi.org/10.1037/apl0000295 DOI: https://doi.org/10.1037/apl0000295

Gao, Y. (2018). Study on effectiveness of anti-icing and deicing performance of super-hydrophobic asphalt concrete. Construction and Building Materials, 191, 270–280. https://doi.org/10.1016/j.conbuildmat.2018.10.009 DOI: https://doi.org/10.1016/j.conbuildmat.2018.10.009

Grimani, A. (2019). The effectiveness of workplace nutrition and physical activity interventions in improving productivity, work performance and workability: A systematic review. BMC Public Health, 19(1). https://doi.org/10.1186/s12889-019-8033-1 DOI: https://doi.org/10.1186/s12889-019-8033-1

Indramayu, J. K., Machmud, I., & Yusup, A. R. (2018). Metode penelitian yang digunakan yaitu kualitatif melalui pendekatan deskriptif dengan mengambil lokasi penelitian di Kecamatan Jatibarang Kabupaten Indramayu.

Indrawati, W., Suntoro, I., & Nurmalisa, Y. (2017). Efektivitas Kinerja Aparatur Desa Dalam Pelayanan Publik Kepada Masyarakat Di Desa Tanggulangin. Journal of Chemical Information and Modeling, 53(9).

Iskandar, M., & dalam kutipan R., H. (2010). “ANALISIS PENELITIAN KUALITATIF MODEL MILES dan HUBERMAN (Sebuah rangkuman dari buku Analisis Data Qualitatif, Mathew B. Miles dan A. Michael Huberman) Terjemahan Tjetjep Rohindi, UI-Press 1992.”

Javaid, M. K. (2020). A patient-level key performance indicator set to measure the effectiveness of fracture liaison services and guide quality improvement: a position paper of the IOF Capture the Fracture Working Group, National Osteoporosis Foundation and Fragility Fracture Network. Osteoporosis International, 31(7), 1193–1204. https://doi.org/10.1007/s00198-020-05377-1 DOI: https://doi.org/10.1007/s00198-020-05377-1

Jung, M. (2020). Carbon nanotubes (CNTs) in ultra-high performance concrete (UHPC): Dispersion, mechanical properties, and electromagnetic interference (EMI) shielding effectiveness (SE). Cement and Concrete Research, 131. https://doi.org/10.1016/j.cemconres.2020.106017 DOI: https://doi.org/10.1016/j.cemconres.2020.106017

Kurniawan, A. (2005). Transformasi pelayanan publik. Pembaruan.

Lu, J. (2021). Self-healable castor oil-based waterborne polyurethane/MXene film with outstanding electromagnetic interference shielding effectiveness and excellent shape memory performance. Journal of Colloid and Interface Science, 588, 164–174. https://doi.org/10.1016/j.jcis.2020.12.076 DOI: https://doi.org/10.1016/j.jcis.2020.12.076

Manning, B. (2019). Corporate governance and sustainable business conduct—Effects of board monitoring effectiveness and stakeholder engagement on corporate sustainability performance and disclosure choices. Corporate Social Responsibility and Environmental Management, 26(2), 351–366. https://doi.org/10.1002/csr.1687 DOI: https://doi.org/10.1002/csr.1687

Marshall, C. G. (1995). Designing Qualitative Research (Second Edition). International Educational and Profesional.

Moss, R. W. (2018). Performance and operational effectiveness of evacuated flat plate solar collectors compared with conventional thermal, PVT and PV panels. Applied Energy, 216, 588–601. https://doi.org/10.1016/j.apenergy.2018.01.001 DOI: https://doi.org/10.1016/j.apenergy.2018.01.001

Musacchio, A. (2020). EU Nitrates Directive, from theory to practice: Environmental effectiveness and influence of regional governance on its performance. Ambio, 49(2), 504–516. https://doi.org/10.1007/s13280-019-01197-8 DOI: https://doi.org/10.1007/s13280-019-01197-8

Ng, Y. L. (2019). Effectiveness of virtual and augmented reality-enhanced exercise on physical activity, psychological outcomes, and physical performance: A systematic review and meta-analysis of randomized controlled trials. Computers in Human Behavior, 99, 278–291. https://doi.org/10.1016/j.chb.2019.05.026 DOI: https://doi.org/10.1016/j.chb.2019.05.026

Pebriani, H. (2020). Efektivitas Pelayanan Atas Administrasi Kependudukan ( Kk ) Di Kota Bandung.

Rego, A. (2019). Leader Humility and Team Performance: Exploring the Mediating Mechanisms of Team PsyCap and Task Allocation Effectiveness. Journal of Management, 45(3), 1009–1033. https://doi.org/10.1177/0149206316688941 DOI: https://doi.org/10.1177/0149206316688941

Richards, G. (2019). Business Intelligence Effectiveness and Corporate Performance Management: An Empirical Analysis. Journal of Computer Information Systems, 59(2), 188–196. https://doi.org/10.1080/08874417.2017.1334244 DOI: https://doi.org/10.1080/08874417.2017.1334244

Ronfeldt, M. (2018). Does Cooperating Teachers’ Instructional Effectiveness Improve Preservice Teachers’ Future Performance? Educational Researcher, 47(7), 405–418. https://doi.org/10.3102/0013189X18782906 DOI: https://doi.org/10.3102/0013189X18782906

Sabouri, M. (2018). Effectiveness of Linear Amplitude Sweep (LAS) asphalt binder test in predicting asphalt mixtures fatigue performance. Construction and Building Materials, 171, 281–290. https://doi.org/10.1016/j.conbuildmat.2018.03.146 DOI: https://doi.org/10.1016/j.conbuildmat.2018.03.146

Safitri, F., Subadi, W., & Jamaludin, J. (2019). Pengaruh Kemampuan Dan Motivasi Kerja Terhadap Kinerja Pegawai Di Kantor Kecamatan Murung Pudak Kabupaten Tabalong. Japb, 2(2), 585–599. DOI: https://doi.org/10.24903/obor.v2i2.1346

Sapiano, A. B. (2018). The effectiveness of virtual simulation in improving student nurses’ knowledge and performance during patient deterioration: A pre and post test design. Nurse Education Today, 62, 128–133. https://doi.org/10.1016/j.nedt.2017.12.025 DOI: https://doi.org/10.1016/j.nedt.2017.12.025

Sugiyono. (2014). Memahami Penelitian Kualitatif (Sugiyono, Ed.). Alfabeta.

Sutowo, & Rizki, A. (2021). Efektifitas Pelayanan Kartu Keluarga (KK) Dan Surat PindahPada Tahun 2020di Kecamatan Wlingi Kabupaten Blitar. 10(1), 1–7. DOI: https://doi.org/10.35457/translitera.v10i1.1420

WOLOR, C. W. (2020). Effectiveness of E-Training, E-Leadership, and Work Life Balance on Employee Performance during COVID-19. Journal of Asian Finance, Economics and Business, 7(10), 443–450. https://doi.org/10.13106/jafeb.2020.vol7.no10.443 DOI: https://doi.org/10.13106/jafeb.2020.vol7.no10.443

Wu, B. (2020). Effectiveness of immersive virtual reality using head-mounted displays on learning performance: A meta-analysis. British Journal of Educational Technology, 51(6), 1991–2005. https://doi.org/10.1111/bjet.13023 DOI: https://doi.org/10.1111/bjet.13023